Problem
For developing modern remote service channels the bank should create a common single system for managing payments services. The Bank had the task to increase a range of available services and access via mobile applications, Internet banking and kiosk networks.
Solution
eKassir Payments Hub software was was used to implement the project. The system consolidate 2 046 services from payments aggregators, which have contractor agreement with bank (CyberPlat, Qiwi). Every system is available at remote service channels. Now the bank’s clients can pay for services via mobile and Internet banking. Next step of developing system was withdrawing in network of self-service kiosks. The bank clients can pay for credit, services and top-up account. The bank employees can manage all services and set transfers fees themselves without incremental development.
Result
The eKassir solutions were a base for the new system for managing payment services in Renaissance Bank. It allows operating centrally service suppliers, taking transfer fees in different conditionals, and broadcasting settings to service channels.
2 100
service providers
300
terminals
Quote
«The bank started a cooperation with eKassir in 2015. When we made a decision to develop remote service channels and expand a network of bank terminals, we monitored and analyzed the market. We chose eKassir solutions as the most close to current technological stack in the bank after tendering process. Upon project completion, we made a right decision to cooperate with eKassir but we had some difficulties in process of implementation and employee learning. Hope to continue effective cooperation in future,»
About the bank
Founded in 2003, Renaissance Bank is a leading consumer lending institution offering consumer loans, credit cards and deposits to 9 million customers across Russia. Credit ratings: B- (S&P) / B3 (Moody’s). Renaissance Bank’s primary shareholder is ONEXIM Group, a leading Russian investment fund with a diversified portfolio of assets in the financial services, metals and mining, energy, and other industries. Banking licenses № 3354 issued by the Bank of Russia. Additional information may be found at the following websites: rencredit.ru Renaissance Bank rencredit.ru, ONEXIM Group onexim.ru
